{"product_id":"juran-on-quality-by-design-the-new-steps-for-planning-quality-into-goods-and-services-9780029166833","title":"Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services","description":"Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy -- service, manufacturing, and support, he offers a practical plan for companies to achieve strategic, market-driven goals by following a structural approach to planning quality. \u003cbr\u003e Quality, according to Juran, has become a prerequisite for business success. He cites the loss of market share, failure of products, and waste as results of poor quality planning. Juran provides a set of universal steps which can be used in the basic managerial process to establish quality goals, identify customers, determine customer needs, provide measurement, and develop process features and controls to improve business tactics. \u003cbr\u003e The author gives new emphasis to setting quality goals, planning in multifunctional processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e J. M. Juran\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Free Press\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/04\/1992\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 538\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.96lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.59h x 6.37w x 1.39d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780029166833\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eJ. M. Juran is the founder and Chairman Emeritus of Juran Institute, Inc. He is the author of \u003ci\u003eJuran on Planning for Quality\u003c\/i\u003e and \u003ci\u003eJuran on Leadership for Quality\u003c\/i\u003e (both Free Press) and has received over thirty awards and medals for his innovations and contributions in quality control.\u003cbr\u003e\u003c\/p\u003e","brand":"Free Press","offers":[{"title":"Hardcover","offer_id":39921770528883,"sku":"9.78E+12","price":59.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/products\/img_f52b79d3-6061-4ada-aa43-676b14fa8ce0.jpg?v=1647351383","url":"https:\/\/bookstorenmore.com\/en-de\/products\/juran-on-quality-by-design-the-new-steps-for-planning-quality-into-goods-and-services-9780029166833","provider":"Bookstore N More","version":"1.0","type":"link"}