{"product_id":"keys-to-the-medical-front-office-9780984539512","title":"Keys to the Medical Front Office","description":"From the Author: \u003cbr\u003ePublication Date: 2013\u003cbr\u003eI bit outdated but serves an excellent framework for oreintiing new medical front office employees\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Anne Seymour Johnson\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Johnson Key Elements\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/05\/2013\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 158\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.50lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 6.00w x 0.30d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780984539512\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eAnne Seymour Johnson has been involved in the health-care industry since childhood, her baseline for care standards and service excellence established as she watched her parents conduct their operations as nursing home administrators and owners. In additional to Keys to the Medical Front Office, Johnson has also authored, If I Were Healthcare CEO: An Employee Perspective (2016) which focuses on maximizing stakeholder (consumer, patient, provider, employee, family and community) touch points to ensure engagement, satisfaction, operational efficiency and optimal reimbursement. Both books are the result of more than ten years of direct experience in health-care working as a customer service representative, medical office coordinator and practice manager in a variety to of medical settings and hospital environments. A graduate of Monmouth University in West Long Branch, New Jersey, Johnson is the mother of two daughters and currently lives in Charleston, South Carolina.\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Johnson Key Elements","offers":[{"title":"Paperback","offer_id":40830438539379,"sku":"9.78E+12","price":11.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/products\/img_7b8091a8-7737-4f7c-bfdd-89d7c18b2fc0.jpg?v=1684503521","url":"https:\/\/bookstorenmore.com\/en-de\/products\/keys-to-the-medical-front-office-9780984539512","provider":"Bookstore N More","version":"1.0","type":"link"}