{"product_id":"lives-on-the-line-how-the-philippines-became-the-worlds-call-center-capital-9780190630669","title":"Lives on the Line: How the Philippines became the World's Call Center Capital","description":"Dial just about any toll-free number and chances are you'll be talking to a Filipino. In fact, around the year 2005, the country overtook India as the world's \"voice capital.\" \u003cem\u003e Lives on the Line \u003c\/em\u003eargues that this has nothing to do with wages or accents. Rather, as Jeffrey J. Sallaz shows, there is a perfect match between offshored call centers and educated young Filipinos. For Filipina women and gay Filipinos in particular, call centers are veritable lifelines, and their lives tell us much about contemporary capitalism and the future of work.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Sallaz\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Oxford University Press, USA\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/14\/2019\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 256\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.05lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.10h x 6.10w x 0.80d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780190630669\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cstrong\u003eJeffrey J. Sallaz\u003c\/strong\u003e is Associate Professor of Sociology at the University of Arizona. He is an ethnographer of work who has performed fieldwork in automobile factories, casinos, and call centers. For the present project, he spent two years doing fieldwork in the Philippines and the United States.\u003cbr\u003e\u003c\/p\u003e","brand":"Oxford University Press, USA","offers":[{"title":"Paperback","offer_id":44449881423987,"sku":"9780190630669","price":67.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/files\/img_28964193-a180-4f0f-96d2-a0dfdc7bb744.jpg?v=1773520200","url":"https:\/\/bookstorenmore.com\/en-de\/products\/lives-on-the-line-how-the-philippines-became-the-worlds-call-center-capital-9780190630669","provider":"Bookstore N More","version":"1.0","type":"link"}