{"product_id":"managing-conflict-at-work-understanding-and-resolving-conflict-for-productive-working-relationships-9780749459529","title":"Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships","description":"\u003cp\u003e\u003cbr\u003e \u003cem\u003eManaging Conflict at Work \u003c\/em\u003eprovides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organizations channel their energies; encouraging positive mindsets, combatting stress and building stronger relationsips and happier workforces.\u003c\/p\u003e\u003cp\u003eThe authors look beyond individual cases to issues such as workforce motivation and corporate responsibility; examining the reasons for conflict and its implications. They provide simple guidance on the key issues many organizations face including: understanding conflict and its impact on the individual, team and organization; methods for recognizing and preventing conflict; identifying and appropriately channeling constructive conflict; managing and resolving escalated disputes; implementing a conflict management strategy.\u003c\/p\u003e\u003cp\u003eFurther free resources to accompany this book, including podcasts by the authors, can be accessed at http: \/\/www.managingconflictatwork.com\/.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Clive Johnson, Jackie Keddy\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Kogan Page\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/28\/2010\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 272\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.35lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.62h x 6.16w x 0.90d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780749459529\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 02\/01\/2011 pg. 90\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003cbr\u003eJackie Keddy\u003c\/b\u003e A highly experienced mediator and grievance investigator, Keddy now practices as a consultant, and trainer. Her work as a conflict specialist draws on nearly 30 years' service with London's Metropolitan Police Service, in which she managed several specialist Crime Directorates and achieved the rank of Detective Chief Inspector. A winner of numerous awards and a popular conference speaker, Jackie is passionate about improving relationships in the workplace and providing practical tools for managers. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cb\u003eClive Johnson\u003c\/b\u003e Following a lengthy career in management consultancy, Clive now practices as a coach, consultant, and trainer. With Jackie Keddy, he is co-founder of the International Conflict Management Forum (www.conflictmanagementforum.org) and The Janus Partnership (www.thejanuspartnership.com), a consultancy and training organization exclusively dedicated to workplace conflict management. He regularly speaks and writes on conflict topics.\u003cbr\u003e","brand":"Kogan Page","offers":[{"title":"Hardcover","offer_id":40120026431603,"sku":"9.78E+12","price":38.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/products\/img_a1eeaf21-b11f-468e-9131-f257a27db552.jpg?v=1653662700","url":"https:\/\/bookstorenmore.com\/en-de\/products\/managing-conflict-at-work-understanding-and-resolving-conflict-for-productive-working-relationships-9780749459529","provider":"Bookstore N More","version":"1.0","type":"link"}