{"product_id":"outsourcing-and-customer-satisfaction-a-study-of-pc-help-desk-services-9781456864569","title":"Outsourcing and Customer Satisfaction: A Study of PC Help-Desk Services","description":"\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Vellore K. Sunder\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Xlibris\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/21\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 180\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.60lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.41d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781456864569\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Xlibris","offers":[{"title":"Paperback","offer_id":45034032922739,"sku":"9781456864569","price":25.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/files\/img_28c804fa-90bd-4b29-9d89-de6e109165a4.jpg?v=1779790794","url":"https:\/\/bookstorenmore.com\/en-de\/products\/outsourcing-and-customer-satisfaction-a-study-of-pc-help-desk-services-9781456864569","provider":"Bookstore N More","version":"1.0","type":"link"}