{"product_id":"six-sigma-software-quality-improvement-9780071700627","title":"Six SIGMA Software Quality Improvement","description":"Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.\u003cbr\u003eProven techniques for improving software and process quality with Six Sigma\u003cp\u003eThis practical, in-depth guide explains how to apply Six Sigma to solve common product and process improvement challenges in the software and IT industry. \u003ci\u003eSix Sigma Software Quality Improvement\u003c\/i\u003e covers Define, Measure, Analyze, Improve, and Control (DMAIC), Lean Six Sigma, Design for Six Sigma (DFSS), and Define, Measure, Analyze, Design, and Verify (DMADV). Featuring more than 20 success stories from Motorola, IBM, Cisco, Seagate, Xerox, Thomson Reuters, TCS, EMC, Infosys, and Convergys, the book offers first-hand accounts of corporate Six Sigma programs and explains how these companies are successfully leveraging Six Sigma for software process and quality improvement.\u003c\/p\u003e\u003cp\u003eThe success stories reveal how: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eMotorola minimized business risk before changing business-critical applications\u003c\/li\u003e\n\u003cli\u003eTCS improved fraud detection for a global bank\u003c\/li\u003e\n\u003cli\u003eInfosys improved software development productivity for a large multinational bank\u003c\/li\u003e\n\u003cli\u003eIBM reduced help desk escalations and overhead activities\u003c\/li\u003e\n\u003cli\u003eEMC improved development productivity\u003c\/li\u003e\n\u003cli\u003eMotorola realized significant cost avoidance by streamlining processes and project documentation\u003c\/li\u003e\n\u003cli\u003eXerox achieved high-speed product development\u003c\/li\u003e\n\u003cli\u003eSeagate reduced application downtime and improved availability to 99.99%\u003c\/li\u003e\n\u003cli\u003eCisco successfully reinvented its Six Sigma program\u003c\/li\u003e\n\u003cli\u003eConvergys injected Six Sigma into the company's DNA\u003c\/li\u003e\n\u003cli\u003eThomson Reuters' Six Sigma program gathered significant momentum in a short time\u003c\/li\u003e\n\u003cli\u003eSix Sigma was successfully applied in many other projects for defect reduction, cycle time reduction, productivity improvement, and more\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Vic Nanda,Jeffrey Robinson\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e McGraw-Hill Companies\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/28\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 640\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 2.70lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.40h x 7.60w x 1.50d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780071700627\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 06\/01\/2011 pg. 205\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eVic Nanda\u003c\/b\u003e is a Process Improvement Manager, Broadband Mobility Solutions IT, with Motorola. He is a Certified ISO 9000 Lead Auditor, Certified Manager of Quality\/Organization Excellence (CMQ\/OE), Certified Quality Auditor (CQA), Certified Software Quality Engineer (CSQE), ITIL Foundations Certified, and Six Sigma Black Belt. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eJeffrey Robinson, Ph.D., \u003c\/b\u003e is a Master Black Belt and ITIL Program Manager with American Express. He has worked in software development and computer integrated manufacturing for more than 20 years. Dr. Robinson is a CMM\/CMMI assessor and Malcolm Baldrige Quality Assessor. He has been teaching graduate and undergraduate courses for more than 20 years, and he holds four software patents in manufacturing control theory.\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"McGraw-Hill Companies","offers":[{"title":"Hardcover","offer_id":43935103549555,"sku":"9.78007E+12","price":133.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/files\/img_536e0446-3e2a-4e8f-b5ac-ecf0e2b62e8a.jpg?v=1758726896","url":"https:\/\/bookstorenmore.com\/en-de\/products\/six-sigma-software-quality-improvement-9780071700627","provider":"Bookstore N More","version":"1.0","type":"link"}