{"product_id":"the-decision-to-trust-9781118072646","title":"The Decision to Trust","description":"\u003cb\u003eA proven model to create high-performing, high-trust organizations\u003c\/b\u003e \u003cp\u003eGlobally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In \u003ci\u003eThe Decision to Trust, \u003c\/i\u003e Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingredient, companies cannot attract or retain top talent.\u003c\/p\u003e \u003cp\u003eIn this book, Hurley reveals a new model to measure and repair trust with colleagues managers and employees.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eOutlines a proven Decision to Trust Model (DTM) of ten factors that establish whether or not one party will trust the other\u003c\/li\u003e \u003cli\u003eFilled with original examples from Daimler, PriceWaterhouse Coopers, Goldman Sachs, Microsoft, QuikTrip, General Electric, Procter and Gamble, AzKoNobel, Johnson and Johnson, Whole Foods, and Zappos\u003c\/li\u003e \u003cli\u003eReveals how leaders in Asia, Europe, and North America have used the DTM to build high-trust organizations\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eCovering trust building in teams, across functions, within organizations and across national cultures, \u003ci\u003eThe Decision to Trust\u003c\/i\u003e shows how any organization can improve trust and the bottom line.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Robert F. Hurley\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Jossey-Bass\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/25\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 256\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.97lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.69h x 6.36w x 0.92d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781118072646\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 12\/01\/2011 pg. 5\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eROBERT F. HURLEY\u003c\/b\u003e is a professor at Fordham University and president of Hurley Associates, a consulting firm that uses behavioral science to enhance individual and organizational effectiveness. He is also a core faculty member in the High Impact Leadership program for executives at Columbia Business School. His work has appeared in the \u003ci\u003eHarvard Business Review\u003c\/i\u003e and the \u003ci\u003eCalifornia Management Review\u003c\/i\u003e, among other publications. He is based in New York City and Ridgefield, CT. \u003c\/p\u003e\u003cp\u003eFor more information, please visit \u003cb\u003ewww.DrBobHurley.com\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Jossey-Bass","offers":[{"title":"Hardcover","offer_id":40772511498355,"sku":"9.78112E+12","price":27.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/products\/img_92be9c66-5d7f-49da-b6d4-3c128f667be0.jpg?v=1680009862","url":"https:\/\/bookstorenmore.com\/en-de\/products\/the-decision-to-trust-9781118072646","provider":"Bookstore N More","version":"1.0","type":"link"}