{"product_id":"contact-us-coursebook-with-audio-cd-call-center-english-skills-with-cd-audio-9780521124737","title":"Contact Us! Coursebook with Audio CD: Call Center English Skills [With CD (Audio)]","description":"CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jane Lockwood, Hayley McCarthy\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Cambridge University Press\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/10\/2009\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.92lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.50h x 8.20w x 0.20d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780521124737","brand":"Cambridge University Press","offers":[{"title":"Paperback","offer_id":40262092718195,"sku":"9.78052E+12","price":43.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/products\/img_a2c85873-3044-4705-b890-37491573bc3d.jpg?v=1657635052","url":"https:\/\/bookstorenmore.com\/products\/contact-us-coursebook-with-audio-cd-call-center-english-skills-with-cd-audio-9780521124737","provider":"Bookstore N More","version":"1.0","type":"link"}