{"product_id":"lean-six-sigma-for-service-pb-9781265918927","title":"Lean Six SIGMA for Service (Pb)","description":"\u003cp\u003e\u003cb\u003eBring the miracle of Lean Six Sigma improvement out of manufacturing and into services\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMuch of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eLean Six Sigma for Services \u003c\/i\u003efills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process.\u003c\/p\u003e \u003cp\u003eFilled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eReduce service costs by 30 to 60 percent \u003c\/li\u003e\n\u003cli\u003eImprove service delivery time by 50 percent \u003c\/li\u003e\n\u003cli\u003eExpand capacity by 20 percent without adding staff\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Michael George\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e McGraw-Hill Companies\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/11\/2023\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 400\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.18lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.82d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781265918927\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"McGraw-Hill Companies","offers":[{"title":"Paperback","offer_id":41066187456627,"sku":"9.78127E+12","price":47.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/products\/img_c0ebc03a-28b1-4139-b4a3-be69a841511c.jpg?v=1698935434","url":"https:\/\/bookstorenmore.com\/products\/lean-six-sigma-for-service-pb-9781265918927","provider":"Bookstore N More","version":"1.0","type":"link"}