{"product_id":"reputation-management-what-a-business-owner-really-needs-to-know-9781503343580","title":"Reputation Management: What A Business Owner Really Needs To Know","description":"82% of consumers have stopped doing business with a company as a result of a negative experience. 79% of consumers that had a negative experience with a company told others about it. 49% of consumers said they would be willing to go back to a company after a negative experience if they were offered proof of enhanced service. This is an end-to-end look at the reputation management industry, problems, players and solutions. This simple to read book provides every business owner with a major short-cut through the valuable learning curve that equals wasted time, money, opportunity and heartache.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ian Turner\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/11\/2014\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 196\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.44lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.99h x 5.00w x 0.42d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781503343580\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Createspace Independent Publishing Platform","offers":[{"title":"Paperback","offer_id":67170932162675,"sku":"9781503343580","price":21.15,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/files\/img_0e7f30c1-208d-4307-8ffd-ef5145a23b4e.jpg?v=1794418873","url":"https:\/\/bookstorenmore.com\/products\/reputation-management-what-a-business-owner-really-needs-to-know-9781503343580","provider":"Bookstore N More","version":"1.0","type":"link"}