{"product_id":"service-design-9781933820330","title":"Service Design","description":"\u003cp\u003eService Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Andy Polaine, Lavrans Lovlie, Ben Reason\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Rosenfield Media\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/26\/2019\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 216\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.90lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.50d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781933820330","brand":"Rosenfield Media","offers":[{"title":"Paperback","offer_id":39828989247603,"sku":"9781933820330","price":48.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/products\/img_ac5532c6-9236-4103-b80c-ec018a6fc99a.jpg?v=1644605688","url":"https:\/\/bookstorenmore.com\/products\/service-design-9781933820330","provider":"Bookstore N More","version":"1.0","type":"link"}