{"product_id":"sharpening-my-one-on-one-performance-facilitation-helping-communication-skills-helping-customers-direct-reports-colleagues-and-my-boss-succeed-9781469771953","title":"Sharpening My One-On-One Performance Facilitation \u0026 Helping Communication Skills: Helping Customers, Direct Reports, Colleagues and My Boss Succeed","description":"\u003cp\u003eThere is a strong need for team unit leaders to raise their functioning level as a performance facilitator and helping communicator.\u003c\/p\u003e \u003cp\u003eA study in March 2010 by Career Builder revealed that 27% of 5,700 workers said that they are constantly bullied by their manager.\u003c\/p\u003e \u003cp\u003eThe Bully-Aggressive-Direct (B.A.D.) Management Style can build an abrasive and rude culture where employees imitate their leaders. This manual includes four sections that can help team unit leaders and their direct reports improve their capabilty to help others be civil, humanistic, positive and successful.\u003c\/p\u003e \u003cp\u003eIn section one, the reader will have the opportunity to take three assessment surveys to learn where they are functioning as a perfromance facilitator \u0026amp; helping communicator.\u003c\/p\u003e \u003cp\u003eIn section two, the reader will learn the two parts of the Model-the three stages of The Performance Faciltiaton Process and the three Helping Communication Skills that need to be mastered and executed.\u003c\/p\u003e \u003cp\u003eIn section three, the reader will identify where he\/she is functioning and then learn how to become an effective perfromance faciltiator and helping communicator.\u003c\/p\u003e \u003cp\u003eIn section four, the reader will learn how to execute the Model in One-On-One sessions and Team meetings.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Michael V. Mulligan\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e iUniverse\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/18\/2012\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 116\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.62lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.00h x 8.25w x 0.24d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9781469771953\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"iUniverse","offers":[{"title":"Paperback","offer_id":45115633041523,"sku":"9781469771953","price":27.09,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/files\/img_a11ecf31-aecc-454d-8ccf-bd430e364c1a.jpg?v=1781788291","url":"https:\/\/bookstorenmore.com\/products\/sharpening-my-one-on-one-performance-facilitation-helping-communication-skills-helping-customers-direct-reports-colleagues-and-my-boss-succeed-9781469771953","provider":"Bookstore N More","version":"1.0","type":"link"}