{"product_id":"the-oxford-handbook-of-conflict-management-in-organizations-9780198755579","title":"The Oxford Handbook of Conflict Management in Organizations","description":"New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and\u003cbr\u003ecovering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and\u003cbr\u003epublic sectors. \u003cp\u003e\u003c\/p\u003eNew practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed. Part 1 examines the changing context of conflict management by addressing the main frameworks for understanding conflict\u003cbr\u003emanagement, the trend in conflict at work, developments in employment rights, and the influence of HRM on conflict management. Part 2 covers the main approaches to conflict management in organizations, addressing both conventional and alternative approaches to conflict resolution. Conventional\u003cbr\u003egrievance handling and third-party processes in conflict resolution are examined as well as the main ADR practices, including conflict management in non-union firms, the role of the organizational ombudsman, mediation, interest-based bargaining, line and supervisory management, and the concept of\u003cbr\u003econflict management systems. Part 3 presents case studies of exemplars and innovators in the field, covering mediation in the US postal service, interest-based bargaining at Kaiser-Permanente, 'med-arb' in the New Zealand Police, and judicial mediation in UK employment tribunals. Part 4 covers\u003cbr\u003einternational developments in conflict management in Germany, Japan, The United States, Australia, New Zealand, the United Kingdom and China. \u003cp\u003e\u003c\/p\u003eThis \u003cem\u003eHandbook\u003c\/em\u003e gives a comprehensive overview of this growing field, which has seen an huge increase in programmes of study in university business and law schools and in executive education programmes.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e William K. Roche, Paul Teague, Alexander J. S. Colvin\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Oxford University Press, USA\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 03\/10\/2016\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 576\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 2.16lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.60h x 6.50w x 1.20d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780198755579\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eWilliam K. Roche, \u003cem\u003eProfessor of Industrial Relations and Human Resources, University College Dublin\u003c\/em\u003e, Paul Teague, \u003cem\u003eProfessor of Management, Queen's University Belfast\u003c\/em\u003e, Alexander J.S. Colvin, \u003cem\u003eProfessor of Labor Relations and Conflict Resolution, Cornell University\u003c\/em\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eWilliam Roche is Professor of Industrial Relations and Human Resources at the School of Business, University College Dublin and Honorary Professor at the School of Management, Queen's University Belfast. He is the author and editor of numerous books, including \u003cem\u003eRecession at Work\u003c\/em\u003e (with Paul Teague, Anne Coughlan and Majella Fahy, Routledge, 2013); \u003cem\u003eManaging Workplace Conflict in Ireland\u003c\/em\u003e (with Deborah Hahn and Paul Teague, Government Publications, 2009), and \u003cem\u003ePartnership at Work\u003c\/em\u003e, (with John Geary, Routledge, 2006). He is a member of the editorial advisory boards of the \u003cem\u003eBritish Journal of\u003c\/em\u003e \u003cem\u003eIndustrial Relations, Industrial Relations Journal, Human Resource Management Journal\u003c\/em\u003e, and \u003cem\u003eLabour and Industry\u003c\/em\u003e. He has led or contributed to strategic reviews undertaken by such bodies as the Labour Relations Commission, The National Economic and Social Council, the National Centre for Partnership and Performance and IBEC. \u003cp\u003e\u003c\/p\u003ePaul Teague is Professor of Management at the Management School, Queen's University Belfast and Visiting Professor at the School of Business, University College Dublin. Previously, he has held positions at the London School of Economics and Cranfield School of Management. He has also been a Fulbright Scholar at the University of Massachusetts. He is author of \u003cem\u003eEmployment Standard-Setting and Dispute resolution in the Republic of Ireland\u003c\/em\u003e (with Damian Thomas, Oaktree Press, 2008) and \u003cem\u003eManaging Workplace Conflict in Ireland\u003c\/em\u003e (with Deborah Hahn and Bill Roche, Government Publications 2009). His other research publications on conflict resolution include \u003cem\u003eTowards Flexible Workplace Governance\u003c\/em\u003e (Studies in Public Policy, Institute of Policy Studies, Trinity College Dublin) and articles in leading journals such the \u003cem\u003eBritish Journal of Industrial relations, Work, Employment and Society\u003c\/em\u003e and \u003cem\u003eComparative Labor Law \u0026amp; Policy Journal\u003c\/em\u003e. \u003cp\u003e\u003c\/p\u003eAlexander Colvin is Professor of Labor Relations and Conflict Resolution at the ILR School, Cornell University and member of the Advisory Board of the Scheinman Institute on Conflict Resolution at Cornell. He has published articles in journals such as \u003cem\u003eIndustrial \u0026amp; Labor Relations Review, Industrial\u003c\/em\u003e \u003cem\u003eRelations, British Journal of Industrial Relations, Academy of Management Journal, Personnel Psychology, Relations Industrielles, the Journal of Empirical Legal Studies, the Ohio State Journal on Dispute Resolution\u003c\/em\u003e, and the \u003cem\u003eCornell Journal of Law \u0026amp; Public Policy\u003c\/em\u003e. He is also co-author (with Harry C. Katz and Thomas A. Kochan) of the textbook \u003cem\u003eAn Introduction to Collective Bargaining and Industrial Relations, 4th edition\u003c\/em\u003e (Irwin-McGraw-Hill).\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Oxford University Press, USA","offers":[{"title":"Paperback","offer_id":39932105818227,"sku":"9.78E+12","price":55.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/products\/img_b7807104-7173-4dc8-9fbf-145854acce45.jpg?v=1647790055","url":"https:\/\/bookstorenmore.com\/products\/the-oxford-handbook-of-conflict-management-in-organizations-9780198755579","provider":"Bookstore N More","version":"1.0","type":"link"}