{"product_id":"unlocking-public-value-a-new-model-for-achieving-high-performance-in-public-service-organizations-9780471959458","title":"Unlocking Public Value: A New Model for Achieving High Performance in Public Service Organizations","description":"\u003cb\u003eA new approach to understanding and improving performance and public value\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.\u003cbr\u003e\u003cbr\u003eMartin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Martin Cole, Greg Parston\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Wiley\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/01\/2006\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 208\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.84lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.10h x 6.34w x 0.83d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780471959458\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eMARTIN COLE\u003c\/b\u003e is Group Chief Executive of Accenture's Government operating group. He is also a member of Accenture's Executive Leadership Team. Mr. Cole was profiles in the April 2004 issue of \u003ci\u003eConsulting Magazine\u003c\/i\u003e as one of the IT industry's top six power brokers. He was also a recipient of the 2002 \u003ci\u003eComputerworld\u003c\/i\u003e Top 100 IT Leaders award.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eGREG PARSTON\u003c\/b\u003e is Director of the Accenture Institute for Public Service Value. He has extensive experience in the public, private and not-for-profit sectors as an entrepreneur, executive director and manager. Dr. Parston has consulted widely on governance, leadership, strategy and change in public services.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Hardcover","offer_id":40110247477363,"sku":"9.78047E+12","price":52.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/products\/img_fa175e3b-d501-44b8-bdc8-e28550b7b599.jpg?v=1653402856","url":"https:\/\/bookstorenmore.com\/products\/unlocking-public-value-a-new-model-for-achieving-high-performance-in-public-service-organizations-9780471959458","provider":"Bookstore N More","version":"1.0","type":"link"}