{"product_id":"work-sheets-for-identifying-and-closing-culture-gaps-9780983274223","title":"Work Sheets for Identifying and Closing Culture-Gaps","description":"Based on the Kilmann-Saxton Culture-Gap(R) Survey, these work sheets help participants develop unique lists of their most dysfunctional actual norms (the unwritten rules of the game) and then establish more desired norms (the new rules that will enhance both performance and satisfaction). Once these culture-gaps have been identified, additional work sheets help participants to use the five steps of problem management (sensing problems, defining problems, deriving solutions, implementing solutions, and evaluating outcomes) to close their largest culture-gaps. Participants are also asked to design and use an informal sanctioning system in order to help one another switch from the old norms to the new ones.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ralph H. Kilmann\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Kilmann Diagnostics\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/15\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 34\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.23lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.00h x 8.50w x 0.07d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780983274223\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Kilmann Diagnostics","offers":[{"title":"Paperback","offer_id":40940685230195,"sku":"9.78098E+12","price":35.75,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/products\/img_4634a074-9a4a-4b5f-affb-254755ac4bc1.jpg?v=1693487389","url":"https:\/\/bookstorenmore.com\/products\/work-sheets-for-identifying-and-closing-culture-gaps-9780983274223","provider":"Bookstore N More","version":"1.0","type":"link"}