{"product_id":"work-sheets-for-identifying-and-closing-team-gaps-9780983274247","title":"Work Sheets for Identifying and Closing Team-Gaps","description":"Based on Kilmanns Team-Gap Survey, these work sheets help members identify the largest gaps in their work group, regarding their actual versus desired behavior in four key areas: cultural norms, people management, problem management, and time management. Once the largest team-gaps have been identified, group members use the five steps of problem management (sensing problems, defining problems, deriving solutions, implementing solutions, and evaluating outcomes) to close these troublesome gaps. Members are also asked to design and use an informal sanctioning system in order to help one another switch from their old behavior patterns to more desirable ones. After a little time (a few weeks to a few months), members can retake Kilmanns Team-Gap Survey and then use the additional work sheets to identify and close their most stubborn team-gaps.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ralph H. Kilmann\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Kilmann Diagnostics\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/15\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 34\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.23lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.00h x 8.50w x 0.07d\u003cbr\u003e\u003cb\u003eISBN:\u003c\/b\u003e 9780983274247\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Kilmann Diagnostics","offers":[{"title":"Paperback","offer_id":44887324754035,"sku":"9780983274247","price":30.11,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0555\/9255\/0515\/files\/img_c4a968f1-13fc-4939-8f64-feadfaad86fe.jpg?v=1776876051","url":"https:\/\/bookstorenmore.com\/products\/work-sheets-for-identifying-and-closing-team-gaps-9780983274247","provider":"Bookstore N More","version":"1.0","type":"link"}