Keys to the Medical Front Office

From the Author:
Publication Date: 2013
I bit outdated but serves an excellent framework for oreintiing new medical front office employees

Author: Anne Seymour Johnson
Publisher: Johnson Key Elements
Published: 02/05/2013
Pages: 158
Binding Type: Paperback
Weight: 0.50lbs
Size: 8.90h x 6.00w x 0.30d
ISBN: 9780984539512

About the Author
Anne Seymour Johnson has been involved in the health-care industry since childhood, her baseline for care standards and service excellence established as she watched her parents conduct their operations as nursing home administrators and owners. In additional to Keys to the Medical Front Office, Johnson has also authored, If I Were Healthcare CEO: An Employee Perspective (2016) which focuses on maximizing stakeholder (consumer, patient, provider, employee, family and community) touch points to ensure engagement, satisfaction, operational efficiency and optimal reimbursement. Both books are the result of more than ten years of direct experience in health-care working as a customer service representative, medical office coordinator and practice manager in a variety to of medical settings and hospital environments. A graduate of Monmouth University in West Long Branch, New Jersey, Johnson is the mother of two daughters and currently lives in Charleston, South Carolina.

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