Operations Management

Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.

Author: John Bicheno, Bryan B. R. Elliott
Publisher: Wiley-Blackwell
Published: 12/08/1997
Pages: 644
Binding Type: Paperback
Weight: 2.35lbs
Size: 9.57h x 6.66w x 1.36d
ISBN: 9780631201809

About the Author
John Bicheno is Reader in Operations Management at the University of Buckingham.

Bryan B. R. Elliott is Senior Lecturer in Operations Management at Bolton Business School, Bolton Institute of Higher Education.