Organizational Resilience: How Learning Sustains Organizations in Crisis, Disaster, and Breakdown

In the age of knowledge, organizations survive and thrive only when they learn. All too often, when organizations are confronted with novel or changing situations, the process of learning breaks down and the result is catastrophic. In Organizational Resilience: How Learning Sustains
Organizations in Crisis, Disaster, and Breakdown, D. Christopher Kayes explains why all organizational leaders should be concerned about learning and the dire consequences that may ensue if they are not.

Kayes draws on the foundational ideas of philosopher John Dewey, then connects this philosophy to contemporary studies on learning, management, and organizations. Through a wide range of examples from the realms of government, finance, engineering, healthcare, and commercial air travel, he describes
how learning can help organizations weather crises and outlines specific ways that leaders can learn from their experience.

The first comprehensive review of how learning sustains organizations in challenging times, Organizational Resilience is essential reading for crisis managers, disaster-recovery team leaders, continuity-of-operations planning professionals, emergency-management professionals, and leaders at all
levels who want their organizations to thrive.


Author: D. Christopher Kayes
Publisher: Oxford University Press, USA
Published: 04/20/2015
Pages: 192
Binding Type: Hardcover
Weight: 0.85lbs
Size: 9.30h x 6.10w x 0.80d
ISBN: 9780199791057

Review Citation(s):
Choice 08/01/2015

About the Author

D. Christopher Kayes is Professor of Management at the George Washington University School of Business. During his tenure as Interim Dean of the School of Business, he led the organization's financial turnaround. He is the author and coauthor of several books.