Punching in: One Man's Undercover Adventures on the Front Lines of America's Best-Known Companies

During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.

In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.

Author: Alex Frankel
Publisher: Harper Business
Published: 11/18/2008
Pages: 240
Binding Type: Paperback
Weight: 0.40lbs
Size: 7.80h x 5.20w x 0.60d
ISBN: 9780060849672

About the Author
Frankel, Alex: -

Alex FrankeL is a writer based in San Francisco. He has written about business culture and adventure for Wired, Fast Company, The New York Times Magazine, and Outside, and he is the author of Wordcraft: The Art of Turning Little Words into Big Business.