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McGraw-Hill Companies

Secrets of Top-Performing Salespeople

Secrets of Top-Performing Salespeople

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How today's top sales pros consistently connect with--and close--their best, most lucrative customers

Sales pros often focus too much on operational details and forget that the secret to selling is developing strong customer relationships. Secrets of Top-Performing Salespeople reiterates that the customer is key and provides customer-based lessons and techniques based on up-todate studies and examples from hundreds of exceptional salespeople.

This dynamic book reveals how average salespeople become exceptional by being responsive to and focused on the customer, both behaviorally and organizationally.

Profitable solutions are offered on:

  • Team selling
  • Competitive selling
  • Account management
  • Use of new technologies

    Author: Mark Marone, Seleste Lunsford, Edward Delgaizo
    Publisher: McGraw-Hill Companies
    Published: 08/28/2003
    Pages: 172
    Binding Type: Paperback
    Weight: 0.49lbs
    Size: 8.44h x 5.48w x 0.54d
    ISBN: 9780071423014

    About the Author

    Edward R. Del Gaizo, Ph.D. is director of research, evaluation, and certification at AchieveGlobal and the author of High Performance Sales Organizations.

    Seleste E. Lunsford is a product manager for AchieveGlobal's Sales Performance portfolio of products and services.

    Mark D. Marone is AchieveGlobal's senior research manager.


    This title is not returnable

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