Service with a Smile: A Practical Guide for Waiters and Waitresses

Service with A Smile is a first and original work based on over 40 years of experience in the restaurant business. Service with A Smile provides a unique and much needed guide to the waitering/waitressing service industry. The book is narrowly tailored as a guide to food servers yet covers every imaginable and not so imaginable aspect of this demanding and ubiquitous job. It is easy to read in 'Do's and Don'ts" style. It is a must read for anyone who desires to make good tips, earn the respect of fellow workers and management and most importantly, the good will of the customers.

Author: Esther Karvelas
Publisher: iUniverse
Published: 11/08/2005
Pages: 64
Binding Type: Paperback
Weight: 0.17lbs
Size: 8.00h x 5.00w x 0.15d
ISBN: 9780595357369

This title is not returnable