Words That Sell Service: Practical Methods That Work For Every Advisor!

"Words That Sell Service" is packed with knowledge and wisdom that will help you sell smarter not harder. A "must have" for service advisors and managers in automotive dealerships and repair facilities! Many simple yet exceptional techniques are demonstrated in each of the selling word tracks provided. Learn the critical skills of how to talk "with" your clients instead of "at" your clients by engaging them in a conversational sales presentation, while incorporating your unique personality. This 53 page book contains a wealth of information that will guide service advisors and managers into a more successful and lucrative career.

Author: Sally Whitesell
Publisher: Createspace Independent Publishing Platform
Published: 10/31/2012
Pages: 54
Binding Type: Paperback
Weight: 0.19lbs
Size: 9.02h x 5.98w x 0.11d
ISBN: 9781475125672

About the Author
Sally Whitesell is the CEO/Founder of SW Service Solutions. She has performed Service Advisor Training in hundreds of drives across the country at an individual and corporate level for over 23 years. She is published regularly in Fixed Ops, Auto Success, Service Auto Success, and Dealer Magazines as well as many state association and manufacturers newsletters.

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