Be My Guest: English for the Hotel Industry

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.

Author: Francis O'Hara
Publisher: Cambridge University Press
Published: 09/30/2002
Pages: 112
Binding Type: Paperback
Weight: 0.75lbs
Size: 10.80h x 8.40w x 0.30d
ISBN: 9780521776899