Building Quality Management Systems: Selecting the Right Methods and Tools

This book discusses the most well-known excellence models, methods, and tools to foster quality management, including how to develop abilities in order to identify core operational and support processes to set a strategic agenda for quality management projects. It discusses building the Quality Management Systems (QMS) based on two important organizational elements: needs and resources. With a clear focus on business performance and a process management, it provides the basis for creating a quality management-culture, and can help professionals and organizations to succeed in becoming a world-class organization.

Author: Luis Rocha-Lona,Jose Arturo Garza-Reyes,Vikas Kumar
Publisher: Productivity Press
Published: 06/25/2013
Pages: 202
Binding Type: Paperback
Weight: 1.00lbs
Size: 9.80h x 6.90w x 0.60d
ISBN: 9781466564992

About the Author
Luis Rocha-Lona, Jose Arturo Garza-Reyes, Vikas Kumar