Geek Nerd Suit: Breaking Down Walls, Unifying Teams, and Creating Cutting-Edge Customer Centricity

In their scramble to reach customers, many business leaders start acquiring mass amounts of data. Others create incredibly complex analytics. Some think the answers come from the top. What is often lost in this quest to innovate is the very thing we claim to value: the customer. Customer centricity might sound like just another buzzword, but it creates the framework required for customers to fall in love with your brand. The strategy? A dynamic and powerful partnership across IT, analytics, and business--between the Geeks, the Nerds, and the Suits. This book not only shows you how to create effective collaboration between your teams to solve problems, it shows you how to create a business atmosphere that runs itself and clears the path for innovation.

Author: Chuck Densinger, Brooke Niemiec, Mason Thelen
Publisher: Elicit LLC
Published: 06/01/2017
Pages: 210
Binding Type: Paperback
Weight: 0.85lbs
Size: 9.00h x 6.00w x 0.57d
ISBN: 9780692897393

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