Human Factors Challenges in Emergency Management: Enhancing Individual and Team Performance in Fire and Emergency Services

The fire and emergency services is a particularly large industry - in Australia alone it employs 250,000 personnel - yet there is very little by way of published human factors books addressing this sector directly. This book provides an overview of state-of-the-art research that has been conducted within Australia, funded by the Bushfire Cooperative Research Centre. As Karl Weick once commented, emergency events do not 'play by the rules' and these research chapters tell us something about a potential future world of work that is highly dynamic, interdependent and for which improvisation and critical thinking and problem-solving are necessary pre-requisites.

Author: Christine Owen
Publisher: CRC Press
Published: 03/31/2017
Pages: 256
Binding Type: Paperback
Weight: 0.80lbs
Size: 9.21h x 6.14w x 0.54d
ISBN: 9781138071667

About the Author
Christine Owen is an established senior researcher with 20 years experience in investigating communication, coordination and collaborative practices in high-technology, high-intensity, high-reliability environments. She is conducting research in aviation, and emergency medicine and emergency management environments. She has an interest in using theories of learning to understand work practices and development in work organisations. Her focus is a socio-cultural one and includes investigating what enables and constrains learning development and change in the workplace. She also has a strong commitment to teaching and research utilisation illustrated in the educational leadership and utilisation roles she has held during her career.