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Kogan Page

Implementing Strategic Change: Managing Processes and Interfaces to Develop a Highly Productive Organization

Implementing Strategic Change: Managing Processes and Interfaces to Develop a Highly Productive Organization

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One of the key success factors for any organization is effective strategic change - to ensure adaptability and increase productivity. Despite its importance, most change management projects fail or only partly deliver on their promise, the missing link often being the conflict between boardroom strategic initiatives and the working process design of the company. Implementing Strategic Change shows that most of this conflict occurs during interfacing activity - the seemly small activities such as chasing, following up and seeking permission to proceed that help drive a process forward can make up to 80% of many employees workload. This book will show that business strategy and change implementation rely on deep and close process knowledge and help develop the framework for understanding and improving these activities in any organization.

Author: Daniel Samson, Tom Bevington
Publisher: Kogan Page
Published: 04/24/2012
Pages: 248
Binding Type: Paperback
Weight: 0.83lbs
Size: 9.21h x 6.19w x 0.55d
ISBN: 9780749465544

About the Author

Danny Samson
is Professor of Management at the University of Melbourne (Australia), and he is also Director of the Foundation for Sustainable Economic Development there. He spent ten years working on corporate strategy with the CEO and top team of an international bank with branches in the UK, USA, New Zealand and Australia. He regularly provides industry and executive seminars.

Tom Bevington is a partner in Bevington Group and its sister company Bevington Process Management Tools. He was CEO of an international computer services organization with operations in 49 countries. His clients have included GE Capital, ANZ, Commonwealth Financial Services, AMP, AXA and Tower.
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