Mass Notification and Crisis Communications: Planning, Preparedness, and Systems

Mass communication in the midst of a crisis must be done in a targeted and timely manner to mitigate impact and save lives. Based on sound research, real-world case studies, and the author's own experiences, this volume helps emergency planning professionals create an effective crisis communications plan. It reviews the challenges organizations face during various types of disasters, helps outline the target audience of the communiqué, and describes how to get the right message across the first time. It explores how social media can be a powerful tool in message dissemination and examines the legal landscape to ensure managers are in compliance with regulatory requirements.

Author: Denise C. Walker
Publisher: CRC Press
Published: 12/19/2011
Pages: 550
Binding Type: Hardcover
Weight: 2.35lbs
Size: 9.30h x 6.40w x 1.50d
ISBN: 9781439874387

Review Citation(s):
Reference and Research Bk News 04/01/2012 pg. 96

About the Author

Denise Chatam Walker, Ph.D. is the Chief Emergency Management Officer for the Lone Star College System in The Woodlands, Texas.