McGraw-Hill Companies
Perfect Phrases for Office Professionals: Hundreds of Ready-To-Use Phrases for Getting Respect, Recognition, and Results in Today's Workplace
Perfect Phrases for Office Professionals: Hundreds of Ready-To-Use Phrases for Getting Respect, Recognition, and Results in Today's Workplace
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THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.
Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you're likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:
- Establish a quality relationship with your manager
- Clarify and manage assignments
- Get results without formal authority
- Handle customer complaints like a pro
Author: Meryl Runion, Susan Fenner
Publisher: McGraw-Hill Companies
Published: 07/01/2011
Pages: 208
Binding Type: Paperback
Weight: 0.46lbs
Size: 8.07h x 5.09w x 0.54d
ISBN: 9780071766746
About the Author
Meryl Runion, CSP, is the founder of SpeakStrong, Inc. Susan Fenner, Ph.D., is the manager of Education and Events at the International Association of Administrative Professionals (IAAP).
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