Qualitative Research in Technical Communication

This volume brings together a representative sample from the growing body of work in qualitative research in technical communication. Including examples of qualitative methodologies-including ethnography, case study, focus groups, action research, grounded theory, and interview research- used by technical communicators to strengthen their practice, the result is a rich harmony of perspectives, as diverse as the field of technical communication itself.

Author: James Conklin
Publisher: Routledge
Published: 09/20/2010
Pages: 402
Binding Type: Paperback
Weight: 1.35lbs
Size: 9.00h x 6.00w x 0.90d
ISBN: 9780415876360

About the Author

James Conklin is president of Cadence Human Systems, Inc., and currently serves as the coordinator of the Ontario Research Coalition of Research Institutes / Centres on Health and Aging, and as the co-leader of the research and evaluation team that is investigating the performance of the Seniors Health Research Transfer Network. He has a professional adjunct appointment with Concordia University, where he teaches in the MA program in Human Systems Intervention.

George F. Hayhoe is professor of Technical Communication and director of the MS program in Technical Communication Management at Mercer University's School of Engineering. A fellow of the Society for Technical Communication, he was editor of its journal, Technical Communication, from 1996 to 2008. He has co-authored two books, and published book chapters, articles, and conference papers on a variety of topics in technical and professional communication.