Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization

Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence.

Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Maybe these methods worked before--occasionally--but not anymore.

Redefining Operational Excellence boldly claims that the old ways of hunkering down and refocusing the business strategies are no longer viable. Operational excellence is about a mindset, and a company culture that questions current models and focuses not on slashing and subtracting but on adding value, making improvements, and increasing speed.

This groundbreaking guide covers it all--processes, people, and operations--and shares specific strategies to:

• Drive innovation and collaboration
• Engage customers
• Attract and retain top people
• Align strategy and execution
• Optimize speed

Operational excellence is about finding money and performance boosts in hidden areas businesses don't normally look. With this indispensable, all-encompassing resource, you'll discover where!

Author: Andrew Miller
Publisher: Amacom
Published: 06/11/2014
Pages: 256
Binding Type: Paperback
Weight: 0.75lbs
Size: 8.80h x 6.00w x 0.70d
ISBN: 9780814439890

About the Author
Miller, Andrew: -

ANDREW MILLER is an operations expert whose clients include the Bank of Nova Scotia, McKesson Canada, 3M Canada, Mount Sinai Hospital, and other world-class institutions. Before starting his firm in 2006, he held senior consulting positions with IBM Business Consulting Services and PricewaterhouseCoopers Consulting.