Reputation Management: What A Business Owner Really Needs To Know

82% of consumers have stopped doing business with a company as a result of a negative experience. 79% of consumers that had a negative experience with a company told others about it. 49% of consumers said they would be willing to go back to a company after a negative experience if they were offered proof of enhanced service. This is an end-to-end look at the reputation management industry, problems, players and solutions. This simple to read book provides every business owner with a major short-cut through the valuable learning curve that equals wasted time, money, opportunity and heartache.

Author: Ian Turner
Publisher: Createspace Independent Publishing Platform
Published: 12/11/2014
Pages: 196
Binding Type: Paperback
Weight: 0.44lbs
Size: 7.99h x 5.00w x 0.42d
ISBN: 9781503343580

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