The Client-Centered Law Firm: How to Succeed in an Experience-Driven World

The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today's law firms.

In The Client-Centered Law Firm, Clio cofounder Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren't opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.

Author: Jack Newton
Publisher: Blue Check Publishing
Published: 03/31/2020
Pages: 314
Binding Type: Hardcover
Weight: 1.20lbs
Size: 8.50h x 5.50w x 0.88d
ISBN: 9781777009724

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